(added 08/17 to uie.com’s All You Can Learn video library, link here) What guides discovery? Curiosity You’re excited to learn new things and this energy enlivens the whole team You always ask more questions Skepticism You don’t accept assertions at face value and instead probe assumptions But you get practical—you illustrate your ideas with pictures/visual artifacts Humility You acknowledge and embrace your lack of knowledge and naivety about the problem You name your limits esp when making assumptions The discovery process Ask questions to begin creating a shared pool of knowledge: Who do we want to reach w our product? How … Continue reading Notes on Dan Brown’s Creating Effective Discovery Documentation