Notes on Kim Goodwin’s Preventing the Swoop-and-Poop with Successful Stakeholder Engagement

(From Kim’s 11/16 conference talk at UI21, posted to uie.com’s All You Can Learn section, link here) As UXers, we are often concerned about stakeholder behavior—which we can shape through our behavior towards them and our project We want to maximize our influence on their behavior We need to design our stakeholders’s experience of us: Identify “users” and roles in the project Understand & design for the org’s context and culture Understand & design for them as individuals—where are they in their understanding of design and this project etc 1. Roles Stakeholder Generally not well-defined Person who signs off on Jira stories? Person … Continue reading Notes on Kim Goodwin’s Preventing the Swoop-and-Poop with Successful Stakeholder Engagement

Notes on Bruce McCarthy’s Prioritizing Product Goals

(added 12/16 to uie.com’s All You Can Learn video library, link here) Bruce created a matrix of bad ways to rank ideas: He also charted steps to prioritization: A key starting point is figuring out your strategic goal is —i.e. defining desired end goals Needs (output) are different than end goals (outcome): By focusing on outcomes, we can better prioritize our work Barry identifies 10 basic product goals: Don’t work on more than 3 goals at any given time Create a prioritization scorecard Rate goals 0,1,2—with 0 being little effect on the product, 1 being moderate effect, and 2 being large … Continue reading Notes on Bruce McCarthy’s Prioritizing Product Goals

Notes on Brett Harned’s Estimate & Plan Digital Projects with Ease & Accuracy

(From a virtual seminar on uie.com’s All You Can Learn library) 3 types of projects to be scoped: Agile Kanban, scrum, no estimates, sprints, backlogs Waterfall Milestones, dependencies Hybrid Combines the above to produce new products with a sense of agility and collaboration but also allows for milestones and formalized stakeholder feedback An example of a hybrid process: Some teams find requirements and a rough sense of the design are needed upfront for stakeholder feedback and approval to continue, with the rest of the work slotting  into sprints Before selecting your process, consider: Team/experience levels Stakeholders/clients Scope Deadlines Estimating & Scoping … Continue reading Notes on Brett Harned’s Estimate & Plan Digital Projects with Ease & Accuracy