Notes on Dan Saffer’s The Robots are Coming (to Services)

(Dan gave this talk at Adaptive Path’s Service Experience Conference on Nov 4, 2016, link here. Watch the video if you can, Dan is quite funny to listen to…) Dan defines a robot as any device that has autonomous movement and can make decisions about how it moves Robots have in the past tended to do the 3 Ds: dirty, dangerous, dull work Over the next 10 years, Dan expects many robots to be integrated into services due to improved computer vision, machine learning and natural language processing Looking further ahead, Dan expects in-demand AI and improved human-motion style manipulations to cause another … Continue reading Notes on Dan Saffer’s The Robots are Coming (to Services)