Notes on LukeW’s Conversations@Google 2016

(From Part 1 a 2-part talk LukeW gave at Google, uploaded 10/5/16, link here) Increase in mobile time spent: 8% small phone 85% on a medium phone 334% increase on phablets 81% increase on small tablets 25% increase on large tablets Bottom nav is preferable to top nav due to ergonomics—esp phablets—it’s much harder to reach top nav. And the millennials in particular are all about using only one hand for their phones Before LukeW redesigned the navigation of the Google+ app All functions where under a Home label on a dropdown menu at the top of the screen All features were … Continue reading Notes on LukeW’s Conversations@Google 2016

Notes on UX Pin’s Top 10 Product Design Lessons for 2016

(By Jerry Cao from UXPin’s blog, link here.) 1 Hubspot designer Austin Knight: Kick formality to the curb Last year, Knight paid someone to get drunk and do a usability test, leading the surprisingly valuable feedback. Think inside the box…of wine! (joke courtesy me). Or just try something new and unorthodox.   2 Zugata founding designer Jessica Phan: Craft personality before beauty Start up speed leads to misplaced pixels and other visual inconsistencies. Get over it! Much more important to focus on the site’s brains and personality–that’s what bring people back   3 Brolik’s Chief Creative Officer Drew Thomas: Scalable … Continue reading Notes on UX Pin’s Top 10 Product Design Lessons for 2016

How Shopify Used a “Research Cocktail” to Understand Their Site Users

From the article What Testing Won’t Tell You, by Lynsey Thornton at, March 25, 2014. Go to the link to see the process in detail. The Shopify team was having trouble digging through existing analytics on their onboarding process. So they decided to take a research cocktail approach: Diary studies. They recruited 12 actual users (assuming 4 would drop out) during the Shopify signup process to keep diaries for 2 weeks. Shopify kept the diary template short so that users would only spend a couple of minutes per day with it, being sure to ask questions that provoked an … Continue reading How Shopify Used a “Research Cocktail” to Understand Their Site Users

Research and Design for the UX Team of One

Based on a UIE virtual seminar by Leah Buley available here. 4 Main Stages in Developing a Product 1 Stakeholder interviews and research Project Brief Competitive Assessment Heuristic Evaluation Content Inventory User Research Research Analysis Personas Scenarios 2 Strategic Planning  Conceptual Model Design Principles Strategy Brief Storyboards Vision Movie 3 Design Requirements and Use Cases Task Flows Content Strategy Taxonomy and Metadata Site Map Sketches Wireframes Prototype Development Usability Testing Visual Design Comps Styleguide Development 4 Development CSS/HTML Development User Acceptance Testing Fixes and Edge Cases What’s different for UX Team of One? The need to be inclusive. Create oppt’s … Continue reading Research and Design for the UX Team of One

UX and the Product Lifecycle

My notes on UX: A Link In The Product Life Cycle Chain by Robert R Glaser, posted on QuickTake: UX is a specifically defined and important part of the entire product life cycle chain The most common elements of a product lifecycle are (in rough order): Concept Research Development Content Architecture / Flow Prototyping Testing Fixing Usability Visual Design Implementation Marketing Sales Installation Support Training Upgrade and/or Replacement and/or ‘end of life’ All elements are equally important and should receive equal attention in developing a product. The  UX designer works across the entire chain but doesn’t control it. UX Design includes developing … Continue reading UX and the Product Lifecycle